1. Introduction

Little Movers Club (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, including parents, guardians, children, and childcare centres. This Privacy Policy explains how we collect, use, disclose, and protect personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By engaging with our services, you agree to the collection and use of your personal information in accordance with this policy.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Parents & Guardians: Name, contact details (email, phone, address), and payment details.
  • Children: First name, age, and any relevant medical or allergy information (with parental/guardian consent).
  • Childcare Centres & Staff: Business details, contact person’s name, email, and phone number.

3. How We Collect Personal Information

We collect personal information in the following ways:

  • Directly from parents, guardians, or childcare centres when enrolling in our programs.
  • Through our website, forms, emails, or phone communications.
  • Automatically through cookies when you visit our website (see Section 8 for details).

4. Purpose of Collecting Personal Information

We collect and use personal information for the following purposes:

  • To provide and manage our tennis and movement skill programs.
  • To communicate with parents, guardians, and childcare centres regarding enrolments, schedules, and updates.
  • To ensure child safety, including medical and allergy awareness.
  • To process payments and manage accounts.
  • To improve our services and customer experience.

5. Disclosure of Personal Information

We do not sell or rent personal information. However, we may disclose personal information:

  • To childcare centres where our programs are conducted.
  • To service providers who assist in delivering our services (e.g., IT support, payment processing) under strict confidentiality agreements.
  • Where required by law or necessary to protect the safety and well-being of children.

6. Data Security & Storage

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Personal information is stored securely in electronic databases with access restricted to authorised personnel.

7. Accessing & Updating Personal Information

Parents, guardians, and childcare centres can request access to or correction of personal information by contacting us at [insert contact email/phone number]. We will take reasonable steps to update or correct any inaccurate or outdated information.

8. Cookies & Website Analytics

Our website may use cookies to improve user experience. Cookies help us analyse website traffic and enhance our services. Users can manage cookie preferences through their browser settings.

9. Complaints & Contact Information

If you have any concerns or complaints about our handling of personal information, please contact us:

Little Movers Club
Website: www.littlemoversclub.com.au
Email: oliver@littlemoversclub.com.au
Phone: 0430 019 138

We will respond to complaints within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal changes or improvements in our practices. The latest version will always be available on our website.

By using our services, you acknowledge and agree to this Privacy Policy.